This policy explains how SÉRA collects, uses and protects the personal information you share with us. It is written to be read, not to be hidden behind. This is placeholder copy for the template and should be replaced with your own reviewed policy before publishing.
What we collect
We collect the details you provide when you request a consultation — such as your name, contact details and the information you choose to share about your interests and medical history. We also collect basic, anonymous analytics about how our site is used.
How we use it
Your information is used solely to arrange and provide your care, to respond to your enquiries, and to improve our service. We never sell your data, and we never share it beyond the clinicians and systems directly involved in looking after you.
How we protect it
Personal and medical information is stored securely and accessed only by authorised members of the SÉRA team. Clinical records are retained in line with professional and legal requirements.
Your rights
You may request access to the information we hold about you, ask us to correct it, or ask us to delete it where we are not legally required to retain it. To exercise any of these rights, contact us at hello@sera-clinic.com.
anti-wrinkle
Anti-Wrinkle Refinement
Face
Micro-dosed muscle relaxants that soften expression lines while keeping your face fully expressive.
290
20–30 min
dermal-fillers
Dermal Fillers
Face
Hyaluronic acid, placed with an artist's restraint, to restore volume, balance and soft definition.
420
30–45 min
polynucleotides
Polynucleotide Rejuvenation
Face
A regenerative treatment that rebuilds skin quality — elasticity, hydration and glow — from within.
340
30 min
medical-facial
Signature Medical Facial
Skin
Clinical-grade resurfacing, extraction and hydration — delivered with the calm of a spa ritual.
160
60 min
chemical-peel
Bespoke Chemical Peel
Skin
Medical-grade acids, blended to your skin, to resurface tone, texture, pigment and congestion.
180
45 min
microneedling
Microneedling + Growth Factors
Skin
Controlled micro-channels plus growth factors to renew texture, scarring and overall skin clarity.
240
45–60 min
body-contouring
Body Contouring
Body
Non-invasive body treatments to smooth, firm and refine — supporting, never replacing, a healthy lifestyle.
320
45 min
laser-hair-removal
Laser Hair Removal
Body
Medical-grade laser for smooth, low-maintenance skin — safe across a wide range of skin tones.
90
15–45 min
iv-therapy
IV Micronutrient Therapy
Wellness
Tailored vitamin and micronutrient infusions to replenish, restore radiance and support wellbeing.
150
45 min
skin-boosters
Injectable Skin Boosters
Wellness
Micro-droplets of hyaluronic hydration, placed throughout the skin for a genuine lit-from-within finish.
260
30 min
The Case for Doing Less
Skincare
Why restraint, not correction, is the quiet secret behind the most natural-looking results.
Dr. Amara Vance
5 min read
the-case-for-doing-less
Retinoids, Honestly
Skincare
The single most evidence-backed ingredient in skincare — and how to use it without wrecking your barrier.
Dr. Elias Renner
6 min read
retinoids-honestly
Before Your First Injectable
Treatments
What actually happens at a first appointment — how to prepare, and the questions worth asking.
Sofia Marchetti
4 min read
before-your-first-injectable
Skin, Season by Season
Wellness
Your skin does not stay the same all year — and your routine shouldn't either.
Elodie Laurent
5 min read
skin-season-by-season
The Truth About Filler Migration
Treatments
Separating the genuine risk from the internet panic — and how good technique prevents it.
Dr. Julian Hart
7 min read
the-truth-about-filler-migration
Sleep, Stress and Your Skin
Wellness
The lifestyle levers that quietly outperform half the products on your shelf.
Dr. Amara Vance
5 min read
sleep-stress-and-your-skin
